Bright and ambitious junior professional currently providing first-line IT support within a busy multi-site environment.
Keen to take the next step in his career with an organisation offering further training, development and long-term progression.
Experience
- Provides first-line service desk support to factory and office-based users across two separate sites.
- Supports a Windows 11 estate of approximately 150 machines.
- Hands-on experience providing Microsoft 365 support and resolving day-to-day user issues.
- Creates and configures new starter accounts using Active Directory.
- Conducts IT inductions and supports new employees with their technology setup.
- Experienced in hardware and software troubleshooting.
- Responsible for supporting IT inventory management and maintaining accurate equipment records.
- Previous experience assisting with office moves, including commissioning and decommissioning workstations and resolving IT equipment issues.
- Gained introductory finance experience entering receipt and invoice information into accounting software.
- Strong academic background in Mathematics, Economics and Business Studies.
Key Achievements
- Developed practical first-line IT support experience across a multi-site business environment early in his career.
- Trusted to support an IT estate of approximately 150 Windows devices.
- Awarded Gold in the Senior Maths Challenge, demonstrating particularly strong numerical and analytical ability.
- Currently holds a team captaincy position in rugby, demonstrating leadership, teamwork and responsibility outside of his professional career.