About the Business –

This international consulting group specialises in product development, regulatory, and compliance services, offering market-leading expertise to advance healthcare innovation worldwide. The company is dedicated to streamlining product development processes, reducing time-to-market, and minimising development costs for its clients. With a growing team across multiple countries, it is experiencing significant expansion and introducing new service lines to meet increasing client demands. The organisation values transparency, ethical collaboration, and employee involvement, fostering an inclusive culture that supports professional growth and social responsibility, including environmental sustainability initiatives. This role presents an exciting opportunity to contribute to a dynamic, fast-growing business committed to making a positive impact on society and healthcare innovation.

Perks & Incentives

Employees benefit from a competitive salary package including an annual performance-related bonus, 5% employer pension contribution, and life assurance. The company offers 26 days of holiday plus additional days for birthdays and work anniversaries, private healthcare, and access to an employee assistance programme. There is a strong focus on career development through coaching, mentoring, and continuous professional learning within an internationally recognised team.

Role Overview

The Business Support Administrator will provide essential administrative and systems support to the UK team, ensuring smooth day-to-day operations. Reporting to the Business Support Manager, the role impacts multiple departments by maintaining office processes, managing communications, and supporting recruitment and business development activities.

Responsibilities

• Manage daily administrative tasks autonomously, including placing orders and bookings within budget, travel arrangements, and meeting preparation

• Maintain office supplies and conduct regular inventory and audit checks, updating records accurately and confidentially

• Support the development and implementation of Environmental, Social, and Governance (ESG) initiatives within the office

• Coordinate and maintain software systems such as CRM and Quality Management System (QMS) to provide accurate data for Business Development, Marketing, and policy updates

• Assist recruitment administration, including induction and onboarding of new employees

• Support the Business Development team with travel coordination, event bookings, meeting generation, and general administrative duties

• Identify and implement process improvements to enhance operational efficiency and productivity

• Generate reports to monitor day-to-day operations and escalate any contractual non-compliance

• Facilitate effective internal communication and act as lead contact for external suppliers

Requirements

Essential:

• Degree-level education

• Minimum of 1 year experience in a similar administrative role

• Proficient in Microsoft Office Suite (Outlook, Excel, Word)

• Strong interpersonal and communication skills, both written and verbal

• Highly organised, proactive, and able to multitask in a fast-paced environment

• Ability to work independently and as part of a team, demonstrating flexibility and enthusiasm

• High integrity with the ability to manage confidential information discreetly

• Exceptional attention to detail with a service-oriented mindset

Desirable:

• Experience with Client Relationship Management (CRM) systems or HR systems

• Previous involvement in ESG initiatives or office sustainability projects

Additional Information

This is a 12-month fixed-term contract based at the company’s office in Bishop’s Stortford. The successful candidate will report directly to the Business Support Manager and work closely with various internal teams including Business Development and Marketing. The role offers exposure to a dynamic, collaborative environment within an international consulting business.

Salary & Working Hours

• £30,000 – £35,000

• Full-time, Monday to Friday, normal office hours

• Based at Bishop’s Stortford office with [hybrid working options to be confirmed]

Please apply today for more information.